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Readers Forum

   

 

May 3, 2004

Nurses need to make business their business

I found the article titled “The Apprentices” (April 5) by Cathryn Domrose interesting and encouraging. Ms. Domrose took time to catalog the many reasons for the seeming inability and unwillingness of nurses to take managerial roles.

More often than not, the unwillingness of nurses to assume management roles may be due to lack of relevant management knowledge. It is a welcome development that nursing is finally coming to grips with the real issues that face the profession and all of us who identify with nursing.

I am encouraged that some nurse leaders are offering the most needed and valuable support for clinical nurses (i.e., training and mentoring).

The leadership programs/workshops, camps, and the like serve as good support for nurses who graduated without exposure to the business side of health care. While these programs are helpful, the curriculum of nursing education needs to be reviewed, reevaluated, and redesigned to include business courses. This will ensure that new nursing graduates will have not only clinical, but administrative skills in their repertoire to deal with the challenges of the business aspects of the dynamic health care environment.

A nurse with a strong business orientation is invaluable to any health care organization.

Traditionally, nursing has always focused on excellent clinical training with minimal or no business training. It is sad that often those with neither the clinical training nor the appropriate business background make decisions that affect the life and career of not only nurses, but other members of the health care profession. Nurses are perceived as weak in business affairs. Hence, some organizations justify their lack of appropriate representation in the executive and administrative structures of some health care organizations.

Even at such levels, they are either viewed as tokens or merely elevated or glorified “bedsiders.” Overall, nurses are not taken seriously because of the public’s demeaning perception of the profession and the way nurses are sometimes seen by other health care professionals.

The points raised in the article couldn’t have been more timely. Hence, we must seize the moment to introduce changes that will enhance nurses’ understanding of business principles.

I am putting the finishing touches on a how-to handbook for nurses aspiring to make the transition from clinical to managerial/supervisory roles, and am seeking publishers for the handbook. Let us hope that as nurses ascend the administrative or executive ladder in health care and related organizations, we can begin to shed some of the negative images or public perceptions of the profession. This is our challenge and our problem, and the solution is in our hands.

CHRISTIE OSUAGWU, RN, MSN, MPA, FNP-C
via e-mail

No limits

I am responding to Rosalee Yeaworth’s thoughts about “limiting shifts to eight hours with reasonable meal breaks” in order to fight fatigue in the nursing field (“Spend less time on theory and more time on practice,” Readers Forum, April 19).

It is unreasonable to think that 12-hour shifts contribute to fatigue more than eight-hour shifts. Twelve-hour shifts give you more days off to rest and recuperate and enjoy family and friends. Of course, this is when eight-hour shifts mean that the nurse works five shifts a week, and 12-hour shifts mean that the nurse works three and sometimes four shifts a week.

The real culprit in nurse fatigue is not the number of hours the nurse works, but the number of patients, the number of medications, IV starts, dressings, treatments, phone calls to and from doctors, doctors’ orders to transcribe, and ancillary services to be contacted that the nurse is responsible for during the shift. This all translates to not being able to sit down for even 10 minutes and eat when you’re hungry, not being able to get out of work on time, not being able to see the children before they leave for school (if you work the night shift), not being home when the children get home from school (if you work the day shift), and being too tired to really enjoy your days off with your family and friends.

So what’s the solution? It’s simple, really. The physical units on the hospital need to be better organized to reduce the amount of wasted time the nurses spend running around to two or three different storage rooms to collect supplies for patient care; supplies and linens need to be properly ordered and stocked. Nurse managers need to be nurse advocates when dealing with the doctors in order to reduce the amount of time that hospital nurses spend acting as the doctors’ personal secretaries. And, of course, the acuity of the patient needs to be considered when making assignments.

But the “critical factor in recurring nursing shortages” is simply not enough nurses. So, let’s solve that problem, too. Let’s stop wasting taxpayer dollars on research into the nursing shortage; let’s stop throwing our good money down the rat hole of studies and polls and opinions and surveys about how to solve the nursing shortage. Let’s throw that money instead to nursing schools so that anyone wanting to be a nurse can complete the LVN or associate RN program at no cost. Let’s give educational loans that will cover all the costs of books, uniforms, and tuition, then deduct 5% of the loan for every 1,000 hours worked as a nurse after graduation.

In two to three years, there will be an influx of new nurses that will alleviate the nursing shortage, thereby eliminating the “fatigue” that plagues the nursing profession today.

MARY BAIN, RN
Mission, Texas

Please spare your working nurse readers further admonitions from our highly educated brethren advocating “limiting shifts to eight hours.” The 12-hour shift is one of the godsends of employment in nursing. It allows four days a week to “breathe” after completing the physically, psychologically, and spiritually draining work we perform on the other three.

I note that the letter writer in this case includes “PhD” after her name, which leads me to wonder when in her life she last worked a “shift.” She is more than welcome to return to the dinosaur days of eight-hour scheduling, which usually ended on night shift Friday with return to work on day shift Monday. We working stiffs need to keep a watchful eye on what “leaders” like this have in mind for us.

PAUL DAVID LIEHR, BSN
Los Angeles

Careful calculation

The argument is not whether specialty hospitals siphon revenue away from the financing of unprofitable medical services of general hospitals (“Chic Boutiques,” April 5). They do. The argument is whether this is OK.

The reason specialty hospitals are “safer” is not because of more focused care. The reason is that the criteria for admission include low-risk patients (high volume + quick turnover = greater return on investment). By extension, the “safer” a specialty hospital is by dumping its riskier patients on the community hospital, the “more dangerous” the community hospital becomes.

I doubt that the wonderful staffing ratios cited are the norm rather than the exception. They aren’t here. That kind of staffing would cut into the corporate and physician-owners’ profits.

CHARLES GREGORY, RN
Albuquerque, N.M.