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Nursing Spectrum VP, Professional Services,
Cynthia Vlashich, RN (left), congratulates AONE
2004 Aspiring Nurse Leader Award winner Francine
Westergaard, RN, BSN.
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In Field of Dreams, actor Kevin Costner’s character
built a baseball diamond on his farm because he heard
voices telling him that if he built it, “they”
would come.
Francine Westergaard, RN, BSN, must experience the
same depth of inspiration because she does much the
same, but in the setting of Advocate Hope Children’s
Hospital, Oak Lawn, Ill.
The manager for the neonatal pediatric transport team,
pediatric ICU, and pediatric surgical heart unit, Westergaard
is known as the facilitator — the nurse who stands
by a good idea and builds the team of people needed
to help make it happen.
She has been behind the development, building, and
management of many significant programs at the children’s
hospital.
Her passion for leading others through change earned
Westergaard distinction as the 2004 The American Organization
of Nurse Executives Aspiring Nurse Leader award winner.
Westergaard was selected by the AONEboard because she
best personified a leader for the future in nursing.
The AONE award is sponsored by NURSING SPECTRUM.
“We are delighted to recognize Francine Westergaard
as the 2004 Aspiring Nurse Leader. Our future depends
on leaders like Francine, and we are grateful for her
dedication to the field,” says AONE CEOPamela
Thompson, RN, MS, FAAN.
Linda Rivard, RN, BSN, nursing coordinator for the
pediatric oncology survivorship in transition program
at Advocate Hope, says Westergaard is an advocate and
facilitator.
When Rivard approached Advocate Hope about starting
a pediatric oncology survivorship program so that local
childhood cancer survivors would continue to get medical,
psychosocial, and neurocognitive support, Westergaard
listened. Rivard told her story about being the mother
of a son, 13, who was treated for cancer at Advocate
Hope and later transferred to Milwaukee Children’s
for a transplant. Milwaukee Children’s had such
a program, and Rivard wanted to bring the idea to Oak
Lawn.
Westergaard “believed in me and believed that
my experience, that what I went through with my son,
could never be learned in a classroom. She was my advocate,”
says Rivard. “She helped me facilitate it, put
it into place, and helped me navigate the system.”
A nurse first
Westergaard always wanted to be a nurse, and she has
a picture to prove it. The 45-year-old displays a black-and-white
photo from when she was 5 or 6 and dressed in white
cowboy boots and a nurse’s uniform. “It
was Christmas. You put everything on that you get for
Christmas,” she says.
Westergaard was the oldest of five children, so care
taking came as nothing new. Growing up on the Chicago’s
southwest side, Westergaard says her paternal grandmother
was a housekeeper in a local hospital.
“It was probably one of the proudest days of
her life when I graduated [from nursing school],”
she says.
Westergaard graduated 20 years ago from a diploma program
at the Evangelical School of Nursing, Oak Lawn. She
returned to get her bachelor’s degree in 2002
from Lewis University, Romeoville, and is pursuing her
master’s in nursing.
A pediatric nurse for 20 years, she has worked in neonatal
intensive care, general pediatrics, pediatric rehabilitation,
and pediatric critical care. She left once after a long
stint in pediatric critical care because she says she
had reached saturation, but returned to her pediatric
roots after only eight months in IV therapy and pain
management.
“Now, I’m at peace with it,” she
says. “I know this is what my calling is.”
Building it so they come
Westergaard says she enjoys team building. She steps
up to the plate, without receiving extra pay, when interim
management positions open up, so that she can instigate
fresh thinking and change. That often involves taking
people out of their comfort zones.
The staff who nominated her for the AONE award are
members of the neonatal pediatric transport team, which
began at Advocate Hope in 1997. Westergaard established
the dedicated freestanding transport team and turned
it into the busiest pediatric transport team in the
state.
While interim manager for the pediatric ambulatory
care department in 2002 to 2004, Westergaard helped
to spearhead and manage the building of the 8,000-square-foot
Keyser Pediatric Cancer Center. Westergaard volunteered
last year to be interim manager for the pediatric intensive
care and surgical care units after the previous manager
resigned, and she’s had the role ever since.
“We’re going to be opening five new beds
either the end of this year or next year,” she
says. “I like growth opportunities.”
The responsibilities, she says, give her an appreciation
for the big picture.
“When you limit yourself to one field, you don’t
realize or appreciate what the other departments’
needs and requirements are. It’s only through
working with them daily that I can appreciate now why
we do the things that we do,” she says.
Westergaard, a mother of three (her eldest is an ED
nurse), also volunteers her time outside the hospital.
She is a member of the Illinois national faculty for
pediatric advanced life support for the American Heart
Association, and in that role, she fields questions
about pediatric life support. She also helps put on
an annual conference.
Pediatric advanced life support is dear to Westergaard’s
heart, she says — after all, it has helped save
children’s lives and has changed outcomes for
children dramatically during the last 15 to 20 years.
Westergaard, a volunteer for the Illinois Medical Emergency
Response Team, is among those poised to respond to a
disaster and to ensure that the team has expertise in
pediatrics. She also helps to educate paramedics because
she believes it’s important that these first-responders
are comfortable with caring for critically ill pediatric
patients.
“I feel it’s very important that we do
whatever we can to facilitate education for pediatric
critical care with anybody who will listen to us on
the health care team,” she says.
Connecting by believing
Westergaard says that by listening to people, she is
better able to recognize those who have ideas and the
dynamic personalities to make those ideas happen.
The listening allows Westergaard to put people in the
“right” roles so they can excel. She says
her leadership is often a matter of putting people in
touch with the right resources so that they feel good
about their own growth, and “that all just builds
on the children’s hospital and makes it a better
place.”
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