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Wanted: RNs
Like other medical facilities in the state, the
California Medical Facility is battling a severe
nursing shortage. The greatest shortage is of
MTAs, Sherman Champen, RN, MSN, FNP, said.
The facility has openings for more than 40 MTAs,
Constance Gibbs, RN, a nursing supervisor, said.
The prison’s 60 RN positions are almost
filled, but it needs to hire 30 more nurses to
comply with recently enacted state-mandated nurse-patient
ratios, she said. The ratios require a registered
nurse for every six patients in noncritical areas.
Because of the ratios and the MTA shortage, “we’re
all doing a lot of overtime right now,”
Gibbs said. The prison also is using registry
nurses to comply with the ratios, Champen said.
“We’ve used registries a whole lot
and then we’re killing our budget,”
he said.
Last year, the prison shut down one unit of its
63-bed hospital, but has reopened the unit when
the inmates need it, Champen said. The alternative
to treating an inmate in the prison, Champen said,
is to take him to a community hospital under guard,
which costs more than reopening the unit.
The surgery unit, which used to do some major
surgeries many years ago, now is in its second
year of limited operation for minor surgeries,
said Noel McGarter, RN, a post-anesthesia care
unit nurse. “We wish we could do it every
week,” she said, “but there’s
such a shortage of nursing staff, we can only
open every other week.”
Au, the dialysis nurse, said her unit is growing
and needs to expand. But she’s short of
space and nurses. “We have the same problems
they do on the outside,” she said. “We’re
short-staffed. There are not enough dialysis-trained
nurses.”
On a particularly busy week, Au may work six
shifts, she said. The nursing department is trying
to find alternatives, she said, and is considering
offering 12-hour shifts as an alternative to the
eight-hour shifts that prison nurses now work.
Hiring new nurses and MTAs is not easy, Champen
said, especially when hospitals around the state
are competing for RNs and medical staff. Although
state employee benefits are among the best in
the industry, RN salaries are lower than what
nurses can make at many other hospitals, he said.
Nurses at the California Medical Facility make
a maximum salary of about $4,800 a month, he said,
plus an $800-per-month recruitment and retention
bonus.
It also takes time for new prison employees to
obtain required clearance. Red tape and paperwork
are particular obstacles in hiring MTAs, he said.
Because MTAs are considered correctional peace
officers, they must go through training and a
security process that used to take a year and
now takes about nine months. Few people are willing
to wait that long to start a job, Champen said.
“We lose them in the interim.”
Security issue
Many nurses — or their families —
also feel uneasy about working in a prison, Champen
said. “This is not for everybody,”
he said, although he added that most nurses are
pleasantly surprised after they actually visit
the prison and see its services. “Very few
people end up saying, ‘I don’t want
to work here, I’m scared.’ ”
The prison clinical staff is about as safe, or
safer, than the staffs of any inner-city emergency
department, Bick said. The greatest risks are
for MTAs who escort inmates and deliver medications.
MTAs sometimes get gassed — hit with a bag
of bodily fluids from infected patients —
or stuck with needles or scalpels that an inmate
has stolen from a sharps bucket.
Charles Humphries, RN, BSN, a public health nurse
for infection control at the prison, said he did
not know of any incidents of inmates passing infections
to staff in the 10 years he’s worked at
the prison.
“I don’t know why, but I’ve
never felt scared,” said McGarter, the recovery
room nurse who has worked in the prison for 14
years. “These guys are human and they need
the care.”
Au, the dialysis nurse, said she never feels
frightened because so many correctional officers
are around. “You have to remember where
you are at all times,” she said. “You
have to always think custody. Safety, safety,
custody.”
But she has never felt conflicted by the need
for security vs. the need for medical care, she
said. From the time she arrived at the prison,
she knew her first priority was care. “That
goes for everybody who works here,” she
said. “I was hired to administer medical
nursing care and that’s all I do.”
Au said she was apprehensive about working in
the prison at first. “But once I got here,
my perspective changed because they deserve the
same kind of care as anyone else. The inmates
are really nice people.” When she hears
about their crimes, often she is shocked. “But
here they are in a controlled environment, so
their whole demeanor changes.”
Bick said one of his goals is to create “zero
tolerance” for disrespect, whether from
patients to staff or from staff to patients. Many
problem patients have horrendous stories of abuse
and mental trauma, he said. They’ve grown
up in a world with different rules, different
ways of dealing with anger and pain. “You
have to set very clear expectations and show them
another way,” he said.
McGarter said she has always treated her patients
with respect and has received nothing but respect
from them in return. “I have a good rapport
with them,” she said.
Recently, as she was picking up a chart, an inmate
she had never seen before approached her. “I
have a problem,” he said, “and I think
you can help me.” He was trying to get a
lower bunk and needed to show proof that he needed
it for medical reasons. McGarter was hesitant.
It didn’t sound like her area of duty, and
she knew inmates could be manipulative. But the
man was so nice, she decided to see what she could
do.
She did some research, but when the answer came
back, “it wasn’t the result he wanted
to hear,” she said. He was denied the bunk.
“But he was still very polite to me,”
she said. He thanked her for her help, and she
felt glad she had helped him.
“These guys know me,” she said. “They
tell me I’m a good nurse. They feel comfortable
to know I will be here when they wake up after
surgery.”
That relationship is the reason she doesn’t
want to work anywhere else. “I love this,”
she said. “I really love it.”
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