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ICU's Gatekeepers
Critical care nurses juggle the demands of a shifting specialty

 
 
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Veteran ICU nurse Bobbie Wiles, RN, serves as a preceptor to incoming ICU nurses at Banner Mesa Medical Center in Mesa, Ariz.

DeaAnn Martin, RN, BSN, CCRN, can’t talk right now. A respiratory technician has just arrived to help hook up the BiPAP ventilating system to one of Martin’s patients.

“Excuse me a moment,” Martin says, darting to the bedside of the man wheeled in two hours earlier in her coronary care unit at Presbyterian Hospital of Dallas. Yesterday, the man checked into the hospital for a seemingly minor breathing ailment. Floor nurses discovered he had removed his oxygen mask during the night and rushed him to the ICU, where now he’s unable to exhale on his own.

“He was a little bit confused, and we’re not sure of the reason” he removed the mask, Martin says, returning to the nurses station rotunda in the center of this third-floor ICU. “The BiPAP [bi-level positive airway pressure] buys him some time before we have to put him on a ventilator.”

Martin, as usual, is busy this morning. A charge nurse in the unit, she has only a few moments to write down updated chart information on the patient before she focuses on a potential DNR case across the room. Meanwhile, a desk secretary tells her about a pharmacy order change, and another nurse runs by to update Martin on a third patient’s status. Cardiologists and other physicians are roaming the unit, and could call for Martin’s assistance at any moment.

Over the noise of beeps and alarms from 10 different rooms, Martin gladly accepts a coworker’s offer to bring up a soda from downstairs. “I’m not sure when I’ll get a break to go down there myself,” she says.

Multitasking and quick thinking are the hallmarks of a critical care nurse like Martin. Patients who could be just minutes from death don’t always have time to wait for the physician, so nurses must work with their eyes, ears, and instincts wide open. They are the gatekeepers for patients’ well-being in the ICU, possessing the educational and technical savvy to address vital needs along with the personal skills to hold a hand or reassure a panic-stricken patient.

Striving to do this job more efficiently and more safely has been the focus of critical care nurses for decades, and recent changes in the field have stepped up those concerns. Moving toward evidence-based practice, building up specialties, and matching care to an older, sicker patient population are presenting fundamental shifts in the profession for critical care nurses.

“The need for nurses to be much more in tune, much more educated and technologically savvy ... has changed the environment so much,” said Justine Medina, RN, MS, practice and research director of the California-based American Association of Critical-Care Nurses (AACN). “I think some of our old models of the way we’ve done things in the hospital are being stressed to the limit.”

New rules

In Faster, his best-selling study of modernity and time, New York Times science writer James Gleick explained the “paradox of efficiency” in the airline industry. Deregulation, hub systems, and computerized scheduling allowed carriers to squeeze in more flights and more passengers, but simultaneously introduced problems of complex pilot scheduling and shorter delay allowances that were born as a result of the new structure.

This catch-22 is somewhat parallel to critical care, as nurses see both the miracles and the consequences of health care advancement.