| Continued from Page
2
Patty Walker, RN, BSN, is director of pain management
at Texas Orthopedic Hospital in Houston. The medical
center is the brainchild of several physicians
who wanted to devote their practice to caring
for patients with joint, spine and shoulder injuries
as well as those needing hip and knee replacement
surgery.
The hospital has 45 inpatient beds, which are
usually at capacity, and also treats patients
on an outpatient basis.
“It’s extremely gratifying to work
in an environment where you can make an impact
on the daily life of a patient,” Walker
said. “We have patients who come into our
pain management clinic scoring their pain as a
seven, but rate it as a zero after undergoing
treatment.”
Walker, who has a background in trauma care,
says that working in a specialty hospital allows
her to spend more quality time caring for her
patients.
“Our patients often comment that our staff
is more understanding and compassionate about
their pain,” Walker said. “We get
to know our pain patients very well since we often
work with them over a two-week or two-year period.”
The staff’s personalized approach to care
is reflected in their patient satisfaction surveys.
Patients at specialty hospitals such as Texas
Orthopedic praise the time and follow-up care
they are given by nurses.
“It means a lot to patients when we are
able to identify them by name and ask about their
specific condition,” Walker said. “They
know they aren’t just a number here, and
they have greater confidence in us and in the
system.”
Janet Kaiser, RN, became intrigued with the idea
of working in a specialty hospital five years
ago. She heard that a cardiac specialty hospital
was set to open in Wichita, Kan., and she quickly
applied to become part of their team.
Today, Kaiser is celebrating her fifth year at
Kansas Heart Hospital where she works as the manager
of the ICU.
“Five years ago, specialty hospitals were
a new concept and I was excited at the prospect
of building something new,” she said.
No regrets
Kaiser has no regrets about leaving her job at
a Midwest hospital to transfer to Kansas Heart.
She enjoys being part of an all-RN staff and the
close-knit atmosphere of working in a 54-bed hospital.
Despite its size, Kansas Heart conducts more
than 700 open-heart surgeries a year, a statistic
comparable to many 500-bed medical centers.
“We have a nursing ratio of one nurse to
every two patients and only a 2 percent to 3 percent
turnover rate among nurses at our facility,”
Kaiser said. “Since all we provide is cardiac
care, we can focus on meeting the individual needs
of our patients.”
Kim Harris, RN, transferred to Kansas Heart Hospital
seeking a slower pace and the opportunity to offer
patients the best care experience possible.
“In my previous job, I was providing care
for approximately three cardiac intensive patients
each shift,” she said. “I never felt
as if I could give them all the individual care
they needed.”
At Kansas Heart, Harris has found her niche.
She enjoys the close, supportive camaraderie of
her nursing colleagues and the ability to have
her concerns or questions on patient care heard
by administrators.
“Middle management at our hospital consists
of two people,” Harris said. “It’s
much easier to facilitate change in this kind
of environment. I believe that our managers listen
to us and are more accessible than administrators
in a large hospital.”
Contact
Linda Childers at eastbaypr@aol.com.
|