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Her workshops have been well-received among members
of the health care community. Group Health Cooperative
and the Veterans Administration in Seattle have both
held retreats for staff members and are incorporating
team building and reflective practice time into their
work environments.
Neubauer uses a structured reflective practice process
to train managers in how they can better support their
nurses and what changes can be made in their workplace
to increase job satisfaction among staff.
“I’ve seen many nurses who are emotionally
worn out and think their only solution is to pursue
a new career,” Neubauer said. “In fact,
what they really need is a new way to work with their
life experiences.”
Solace in sharing
Terri Lindeman, MS, PNP, RN, has spent a large portion
of her career caring for children who are gravely ill.
“It is always a horrible experience when you
lose a pediatric patient,” said Lindeman, a mother
of two who lives in Hercules, Calif.
While working at Children’s Hospital Boston,
Lindeman learned to channel her grief through hospital-sponsored
“grief rounds.” A week after the death of
a pediatric patient, family members and the hospital
care team were invited to gather to share memories of
the patient and talk about their feelings. A bereavement
counselor facilitated their meetings.
“These meetings provided staff with an opportunity
to address their emotions and to grieve,” Lindeman
said. “We found solace in sharing with each other
and realizing we weren’t alone in our feelings.”
After moving to California, Lindeman took a job in
the outpatient oncology department at Lucile Packard
Children’s Hospital in Palo Alto, Calif., and
found another support system among her nursing colleagues.
“Dealing with critically ill children day after
day can be emotionally challenging,” Lindeman
said. “Some days, there aren’t any happy
endings.”
Realizing they needed a time to recharge, nurses from
the oncology department made a pact to get together
several times a year outside of work. Plans included
going to dinner, meeting at a colleague’s home
or indulging at a spa.
“These regular outings provided us with a chance
to be together outside of the workplace,” Lindeman
said. “And even more importantly, to reconnect
with the reasons we decided to originally become nurses.”
Contact
Linda Childers at eastbaypr@aol.com.
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