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A study of staff nurses in England showed that nurses
who scored higher in teamwork also seemed to be more
autonomous and more involved in decision-making."You
really have to be even more grounded and mature in your
profession to be the best team member," Newton
said.
Because of their training in assessment, communication
and time management, nurses often make the best team
coordinators, Tsukuda said. They also should take the
lead in situations where they may have the best idea
what the patient needs, such as education or sufficient
support at home.
Managers also must give the concept of teamwork more
than lip service by supporting teams, making sure they
have time and space to meet and giving them enough resources,
say those who work with health care teams.
Nurses on teams should be open to learning from others
as well as teaching them. Botwinski said she has learned
from a physical therapist about how to tell whether
patients can support their own weight. Nowosielska said
she was amazed to discover how much patient education
pharmacists did, and now calls them regularly.
In the Louisville study, medical residents and nurse
practitioner students discovered that areas of overlap
in their professions created a common ground for discussing
patient issues, and came to appreciate the things they
had in common as well as the things they did differently,
Roberts said.
They also had to learn how to include the social work
students, who sometimes felt left out when team conversations
became too clinical.
Respecting and trusting fellow team members and getting
them to respect and trust you is probably the most important
aspect of teamwork, say those who work with or on teams.
"I don't think you can have a real team environment
without respect," Way said. In her department,
she said, nurses feel like the physicians listen to
them, even if they don't always agree. "We like
the doctors we work with, and the respect is there both
ways. We're a tight group. You work together in these
real intense, awful situations and you bond."
They bond when a child dies and they have to tell the
family. They bond to work on a patient minutes from
death. They bond on codes, when a physician asks if
anyone else has any other ideas before stopping treatment.
"They're working hard together to save someone's
life," Way said. "They couldn't do that job
without everybody working together."
Contact Cathryn Domrose at kaguilar@well.com
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