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Lewin's research found more admiration than confusion,
but the same underlying problem contributing to the
nursing shortage.
Before Sept. 11, 2001, when firefighters' and police
officers' popularity soared with their heroics at the
site of the World Trade Center terrorist attacks, public
opinion polls consistently ranked used-car salesmen
as least trusted and nurses as most trusted.
"Everyone thinks they're the most wonderful angels,
that they really care and get you through the illness,"
Lewin said. "But nobody wants to be a nurse."
She said girls who are strong in math and science dismiss
nursing with the attitude that "This is 2003, I
can be a doctor," and boys who excel in science
and technology reject nursing as a girl's career-and
a Caucasian girl's profession to boot. "That's
the gap we have to bridge," Lewin said.
Besides a Web site, www.DiscoverNursing.com,
and television commercials, Johnson & Johnson's
Campaign for Nursing's Future has blanketed schools
and career counseling centers with 3 million pieces
of literature and recruitment videos since February
2002. "They can call us tomorrow and say, 'I want
a million pieces,' and it would go out free," said
Kristin Smith, director of corporate communications.
The campaign treats the idea of a nursing career as
a product, selling it to specific audiences in much
the same way that Motrin IB or Tylenol is marketed,
said Lewin, who worked on those campaigns. "That's
why our materials have African-American people, Hispanic
people, Asian people, Native Americans. And then men
and women, people who are fat and thin, and have white
hair and no hair."
She said the goal is for high schoolers, college students,
second and third career-seekers, Internet users and
television viewers to see the diversity of nurses and
say, "You know what? That could be me."
"We know that's going to take a couple of years,"
Lewin said, but it's been done before. Today, people
think nothing of male flight attendants, but in the
1960s they were called stewardesses and were exclusively
female.
Usually, "packaging" an idea would be more
difficult than promoting a tangible product, but not
in the case of nurses, Smith said. "What nurses
do is amazing. They've got a great career and they really,
really just needed some assistance to make that known,"
she said.
Drawing on the latest campaign progress report, she
said that about 55 percent of teens aged 16 to 18 know
or have known someone who has considered a career in
nursing. About 75 percent of adults believe that it
would be a great career.
And 84 percent of nursing schools with Campaign for
Nursing's Future materials have reported increases in
applications and enrollment in the last year.
Nursing is on the rise again, said Nancy Dickenson-Hazard,
MSN, RN, executive director of Sigma Theta Tau International,
the nursing honor society. She said RNs are best able
to convey the positives of nursing through their performance
as clinicians, researchers, educators, entrepreneurs
and administrators.
What's crucial, she said, is that they understand that
nursing is not the support occupation it once was, but
instead has "an identified body of knowledge and
an identified skill set."
On a personal note, Dickenson-Hazard said she found
that counselors in her daughter's Indiana high school
were grateful for promotional material from both campaigns.
"They didn't have a lot of information and there
were a lot of young women who were interested in going
into nursing," she said.
Improved self-worth and retention of RNs are also crucial
aspects of the Johnson & Johnson program. The New
Jersey-based Fortune 500 conglomerate awards scholarships
to advance individual careers and grants to underwrite
nursing faculty, Lewin said.
Additionally, the campaign has reinvigorated careers
of veteran nurses who love their career but not their
jobs, and newer RNs struggling to reconcile nursing
school idealism with a workplace reality of too little
respect and too much work.
The campaign has featured fund-raisers and nurse appreciation
functions from Boston to Northern California and Phoenix
to Michigan, with more to come.
Thank-yous keep coming in, Lewin said. "We've
gotten hundreds of letters: 'I was ready to quit. I
hated my job. I was so burned out and your event reminded
me of why I became a nurse,' " she said.
Contact Phil McPeck at getpjm@aol.com
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Also read this week's companion Pulse
article:
Turnaround
Artist
Taking on a role commonly assumed by an RN, a nurse
recruitment/retention coordinator successfully contributes
to higher satisfaction rates among staff, lower turnover
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