
Courtesy
of Visiting Nurses and
Hospice
of San Francisco
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| Early
discharges from hospitals gave home care nurses
a new role as continuing care providers, taking
over where acute care left off. As more elderly
people opted to stay at home for as long as possible
and nursing home stays became more temporary, home
care nurses such as Theresa Shao-Voelker, RN, (above)
began seeing older and sicker patients. |
When Denise Lovejoy, RN, rings the bell of a tidy stucco
house in San Francisco's Sunset district, a wizened
man in his 90s buzzes her in. Lovejoy, a home care nurse
for the Visiting Nurses and Hospice of San Francisco,
is making a final visit to the man's wife. The 92-year-old
woman recovering from surgery is the sort of patient
that home health care professionals are seeing more
often these days.
The woman had a hip replacement and spent a few days
in the hospital, followed by a month in a skilled nursing
facility. She is receiving physical therapy to help
regain mobility and nursing care for pressure sores
she developed during her recovery.
After eight visits spanning about a month, the sores
are healing well, Lovejoy notes. "You have delicate
skin," she tells the thin, white-haired woman,
who had greeted her in an elegant, red dressing gown
and earrings.
"It's just old," the woman insists, her eyes
twinkling.
Lovejoy takes her blood pressure and pulse, then listens
to her lungs. She tells the patient's husband what a
great job he is doing taking care of his wife. She tells
them what to watch for and insists that they call if
they have any concerns. Physical therapists will continue
to visit, she explains, but this will be her last time.
"I'll miss you," the woman says.
Later, driving through Golden Gate Park, Lovejoy says
she feels confident discharging the patient. She has
to be. As a home care nurse, she knows there will be
no new shift to follow up on her assessment, no call
button the patient can push if something goes wrong,
no physician to summon if some minor condition becomes
worse.
"There's nobody else to follow up but you,"
she said. "You can't just go and do the task. You
have to be open to what else is going on."
As field workers, away from direct supervisors and
hospital physicians, home care nurses have always had
a certain amount of autonomy. But recent changes in
the system of reimbursement for home visits have forced
them to become careful case managers, working as a team
with the patient, the patient's family and other nurses,
as well as therapists, social workers and physicians.
They must fill out reams of paperwork. They must plan
from the beginning how many visits they will need to
meet the health goals they set with patients. They must
help the patient find and use community resources like
meal services, if needed. They must teach the patient
and family members how to do much of the health care
for themselves.
Home care or visiting nurses have been caring for the
sick in their homes since the 1880s, when wealthy people
hired private duty nurses and the poor crowded into
hospitals, where many died of infectious diseases. Visiting
nurse associations began caring for the poor in their
homes. Most of these early patients were new mothers
or young people with communicable diseases like tuberculosis.
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