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In February 2001, 22 nurse leaders in South Dakota met
in Sioux Falls to discuss the future of their profession.
Working with a facilitator from New Jersey, the group
designed four health care scenarios. In one, the gap
between the haves and have-nots became so wide, almost
no one could afford health insurance. Some nurses worked
for the "haves" who could afford health care-the
group envisioned "hip-replacement cruises"
in which wealthy people had surgery while working on
their tans-but most nurses did what they could for the
rest of the population, who had almost no health care
coverage.
A second scenario portrayed a national health care
system that distributed care equally, although it created
a nurse's nightmare of documentation and regulations.
A third focused on a barter economy of communes and
small communities. Nurse practitioners took lead roles,
brokering health care in exchange for vegetables or
services.
The fourth scenario, a "techno-fix," had
people undergoing checkups in line at the supermarket.
Computers read vital signs as they tallied groceries,
and a nurse in the coffee shop answered questions.
The group eventually decided the future probably would
be not one, but some combination of these four scenarios.
The nurse leaders meet every three months to compare
notes. They exchange news clippings, pointing out, "Here's
a techno-fix" or "This looks like the road
to national health care."
"We had a good time playing around with the future,"
said Marge Hegge, Ed.D., RN, director of the South Dakota
Colleagues in Caring project at South Dakota State University,
which helped organize the workshop. Colleagues in Caring
is a nursing workforce development project that allows
different regions to share ideas and information about
attracting, educating, retaining and keeping track of
nurses. "Just by virtue of having done this, we're
looking at the world differently," she said.
Hegge and other nursing leaders around the country
are doing more than playing around. They are giving
the future of nursing some serious thought. They're
attending seminars and workshops. They're creating think
tanks. They're crunching numbers and studying trends
to figure out where the profession is going.
Their conclusions: Nursing in 10 or 20 years will look
nothing like the nursing of today. New technologies
and new drugs, changes in public attitudes toward health
care and a shrinking workforce will force the profession
to remake itself, probably several times over.
Just what role the nurse will play in the future, according
to some, depends on everything from how well the profession
can recruit new blood to how much money the public is
willing to spend on health care. Others say no matter
how much money is spent or how many more new nurses
are brought in, there's no getting around it: Out of
necessity, machines will do much of the work that nurses
do now. The nurse's primary job will be to provide a
human touch-whether in the hospital, private practice
or the community.
So, what will nurses of the future be doing, and what
will their workplaces look like? We asked nurse leaders,
educators and futurists what they thought. Based on
their answers, we've come up with our own scenarios
of where nurses might be in 10 to 20 years.
>
In the hospital <
Our hospital nurse of the future
works with two other nurses and a nurse-technologist
on a cardiac unit, where three patients have just received
new mechanical hearts.
The hospital nurse starts his
day by meeting the families of these patients to explain
how the hearts work and what sort of care their loved
ones will need when they get home. The families meet
in a patient care resource room, where the nurse uses
a computer program to illustrate the workings of the
new hearts. He reassures the families that they can
contact him anytime by computer phone if they forget
something or need more information.
In the middle of his explanation,
his personal data assistant beeps and flashes a message
across the screen. A monitor has registered an increased
heart rate and slight fever in one of his patients.
The most probable cause is the beginning of an infection.
Should antibiotics be given? Which ones? The patient's
information scanned into the computer shows she is allergic
to some.
The nurse calls up a picture
of the patient in her room. She is sleeping and the
nurse decides against waking her. He makes his recommendation
and sends it by computer to a physician, who also has
been paged. Their recommendations concur. The medications
are automatically adjusted and entered into a patient
care database. The nurse continues his talk.
His PDA beeps him again to report
that the patient is responding to the medication.
As a result of the nursing shortage, hospitals will
be forced to use their nurses judiciously, nursing leaders
say. "There will be fewer RNs in the hospitals
of the future," said Sean Clarke, Ph.D., RN, associate
director of the Center for Health Outcomes and Policy
Research and assistant professor at the University of
Pennsylvania School of Nursing. "In the presence
of this shortage, hospitals are going to have to make
some hard choices about the nurses they already have."
Some see hospital nurses spending more time at the
bedside as educators and care coordinators. "When
they do get food trays, it will be because they decide
that's an important part of patient care," said
Nancy Dickenson-Hazard, MSN, RN, FAAN, chief executive
officer of the Sigma Theta Tau Honor Society of Nursing,
based in Indianapolis. "They'll refocus on the
patient and what's important to the patient."
Nurses might spend more time as administrators and
supervisors, much as they do in public health or long-term
care facilities now, said Jean Ann Seago, Ph.D., RN,
researcher at the Center for the Health Professions
and assistant professor at the University of California,
San Franciso School of Nursing.
As the lengths of patient stays shorten, nurses will
have to make the best use of a shrinking amount of time
with their patients, said Tim Porter-O'Grady, Ed.D.,
RN, FAAN, professor at Emory University in Atlanta and
the head of Tim Porter-O'Grady Associates Inc., a consulting
firm that works with health care organizations in crisis.
Nurses of the future will need to know how to access
knowledge and transfer it to a patient or family in
a matter of hours, he said. Now, "education and
knowledge transfer are something nurses do when they
have time. But the things we don't have time for are
the things the patient really needs now."
Most nurse leaders thought many factors that now take
up so much of a hospital nurse's time-documentation,
patient care information, the constant walking to get
meals or medications-would finally be done by technology.
Smart beds might monitor vital signs, said Kathleen
Sanford, RN, vice president of nursing at Harrison Memorial
Hospital and administrator at Harrison Silverdale in
Bremerton, Wash. Bar codes and automatic medicine carts
could reduce the time and errors in giving medications.
Voice-activated technology would eliminate the need
to constantly write things down.
Technology has promised such fixes in the past. Phil
Authier, MPH, RN, vice president of patient care at
St. Mary's Healthcare Center in Pierre, S.D., and president
of the American Organization of Nurse Executives, recalls
how in 1987 he talked about how his workplace would
be paperless in five years. His staff keeps asking,
"Your five years start when?"
But the nursing shortage is pushing hospitals to find
ways to save time for nurses, nurse leaders said. Researchers
are focusing on nursing in a way they never have, with
time-motion studies and evidence-based research on nursing
practices. Some said the increasing technology might
attract more men into the profession, something hospitals
must do if they hope to have enough nurses. They also
must find ways to bring in more minorities, Seago said.
"If we can't tap into these populations, then I
think the profession of nursing is in trouble."
Sanford, who worked on a nursing future project as
part of a three-week fellowship for nurse executives,
envisioned a unit of patients monitored by machines
and a technician, with two or three nurses to coordinate
care, teach patients and families, and provide a "human
face" as a bridge between people and technology.
In the future, people will honor nurses because they
represent that human side of health care, she said.
"People are getting more and more detached. They
don't have friends and they're desperate for human touch
and human relationships," Sanford said. "People
who can make us feel human are going to be needed and
valued."
> In private practice <
Our future nurse entrepreneur
is a 65-year-old nurse practitioner who contracts with
50 families, mostly in rural areas. She works as part
of a nurse cooperative and a nurse-run insurance company.
One of her clients, a 90-year-old
woman who lives alone, is calling on a voice-activated
computer phone with a direct emergency line to the nurse.
She has had a terrible cough for several days and now
is having trouble breathing. Using a home lab designed
by a nurse, the nurse practitioner registers the woman's
vital signs and has her take a blood sample. (Soon she
will be able to get all this information from an implanted
microchip, but the technology isn't quite there yet.)
The patient has a respiratory infection that is highly
resistant to antibiotics, but her genetic information
shows that her immune system can fight it off with a
new bolstering drug.
The nurse orders the drug, which
will be delivered from the nearest pharmacy, as well
as a soothing herbal tea. Then she talks to her patient
for a while. The woman says she's been feeling a little
depressed. She can't seem to do things like she used
to. The nurse suggests she try a community service that
provides meals, housekeeping, transportation and face-to-face
counseling, run by a retired hospital nurse who specializes
in working with older people.
The patient agrees and tells
the nurse she feels better after talking. The nurse
promises to call later in the evening to check on her.
As they say goodbye, the patient's doorbell rings. Her
medication has arrived.
In the next 20 years, if trends continue, hospitals
will be reserved for the sickest patients only, Porter-O'Grady
said. Outpatient visits have doubled from 300,000 to
600,000 between 1990 and 2001, he said. More and more
health care is happening in clinics and homes. Home
diagnostic kits, such as pregnancy tests and glucose
meters, allow people to perform more routine health
procedures without having to go to a laboratory or doctor's
office. Telehealth devices like computer phones and
monitors allow care providers to work with patients
who live miles away.
In the meantime, nurses have found not one but many
niches for themselves outside the hospital. Nurses run
clinics and work in design companies. They serve as
consultants to legal firms, software manufacturers and
insurance companies. In the future, nurses could run
software companies, insurance companies and design companies,
nurse leaders said.
Nurse practitioners have a bright future, Sanford predicted,
especially in geriatrics and age-related issues. "A
good computer and an advanced practice nurse could do
a lot of patient care," she said. Technology "is
going to make a nurse practitioner stronger."
Baby boomer nurses, who may decide they've had enough
of the stress of hospital work but aren't ready to retire,
may find their niche as entrepreneurs, said Renatta
Loquist, MN, RN, FAAN, project director of South Carolina's
Colleagues in Caring and clinical associate professor
at the University of South Carolina School of Nursing
in Columbia.
"I don't see them as employees," she said.
As independent contractors, "they can forge a path
that's more connected with their passion for nursing."
Carol Bickford, Ph.D., RN, senior policy fellow in
the department of nursing practice and policy for the
American Nurses Association, sees 60- and 70-year-old
nurses becoming the geriatric providers of choice. Being
more mature, they might have a better understanding
of aging, she said.
As technologies such as robotic surgery and telehealth
improve, nurses increasingly will be working with patients
they can't touch, Porter-O'Grady said. They must search
for ways of conveying care to patients who are not in
the same room.
"When the laying on of hands is no longer the
symbol of caring, even caring has a new set of questions,"
he said. "What will touch look like when you're
caring for a patient that isn't present?"
> In the community <
Our community health nurse of
the future is the director of a health education and
wellness center, paid for partly by a tax on junk food
and partly by a biotechnology corporation that employs
many people in the area. Because the population the
center serves originally showed high rates of obesity,
high blood pressure and stress, the center has focused
on nutrition, exercise and stress reduction programs
in combination with genetic technology that identifies
people at greatest risk.
Today, the nurse is working with
a group of primary-grade nurses to fine-tune a program
that identifies young children at risk for obesity and
helps them develop healthy eating and exercise habits.
Later, she will meet with the center's complementary
and alternative medicine committee to talk about hiring
additional massage therapists because a study the center
is conducting shows certain types of massage considerably
lower blood pressure and reduce depression in health-tech
workers, especially when combined with genetic therapies.
Finally, she will meet with a
group of legislators to present a report on how diabetes
and heart disease have almost disappeared in the community-and
how health costs have dropped-since the center opened
five years ago. Because she is starting her own campaign
for public office, on a community wellness platform,
she also hopes to enlist their support.
Nurses in the future probably will do much more population-based
health care, Porter-O'Grady said. They will identify
risks and establish priorities for specific populations
and groups. They will provide community education and
work with employers and insurance payers to develop
programs that save money as well as promote health,
he said.
Given the research linking many chronic illnesses to
behaviors, nurses will focus more on preventing those
illnesses than treating them, Loquist said. Authier
believes the nursing shortage and rising health care
costs will put pressure on the health care system to
change from an illness model to a wellness and prevention
model. He envisions an integrative system that uses
complementary and alternative therapies along with traditional
Western medicine.
Rebecca Rice, Ed.D., MPH, RN, deputy director for the
national office of Colleagues in Caring in Washington,
D.C., foresees preventive care enhanced by drugs designed
for genetic structures that combat diseases before they
start, or at least, identify risks for those diseases.
"People are going to have to learn to take care
of themselves," she said. "I'd love to see
a nurse in every school in the United States. That's
the place to get them."
Nurse educators from three schools of nursing in Corpus
Christi, Texas, created future scenarios featuring nurses
as gatekeepers and policy-makers for national health,
said Lois Barry, MPH, RN, project manager for the Electronic
Learning in Nursing Education project in Corpus Christi.
In one scenario, nurses had established their own political
party-the Holistic Health Party-by 2030, and a nurse
was president.
"There's a role for the nurse at the bedside and
there always will be," Barry said, "but there's
so much more."
No matter what the future brings, she said, nurses
must prepare to keep learning and growing. "We're
beyond the point where we accept the workplace for what
it is," she said. "In any of these scenarios,
there is no one role for the nurse. There are a variety
of options. We think it can only expand."
Contact Cathryn Domrose at kaguilar@well.com.
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