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Years ago, said Julie Fairman, Ph.D., RN, FAAN, hospitals
introduced a rotator bed. Nurses strapped patients in
and the bed tilted from side to side. The object of
this state-of-the-art technology was to prevent bedsores,
said Fairman, an associate professor at the school of
nursing at the University of Pennsylvania, and associated
scholar at the Center for the Study of the History of
Nursing.
But it was impossible to tell whether the bed actually
worked because after a few tries, no one wanted to use
it.
"People would get seasick on them, and they would
get claustrophobic, too, because they couldn't move,"
Fairman said. For all the heralded advances in health
care technology, no one has yet invented a usable bed
that prevents bedsores, she said.
The story of technologies like the rotator bed, the
fetal monitor and, most recently, computerized patient
information systems, seem to have two morals: not all
technology is useful for nurses, and nurses need to
help design and test the devices they will be using.
"Nurses have to be more involved in product development,"
Fairman said. The rotator bed has fallen out of favor,
but nurses continue to use other technologies even though
they create more work and have not been proven to affect
patient outcomes, she said.
Sometimes, untested technologies can do even more harm
than creating extra work for no visible gain.
Fetal monitors rolled into labor and delivery rooms
without much testing and when no one knew much about
fetal heart rates, said Madge Buus-Frank, MS, NP, RN,
a neonatal nurse practitioner at Children's Hospital
at Dartmouth and Southern New Hampshire Medical Center
and principal consultant for Dynamic Neonatal Solutions.
As a result, cesarean section rates skyrocketed, doubling
in some hospitals. That rate went down as caregivers
learned more about fetal heart rates, but fetal monitors
still are considered the standard of care even though
their benefit has never been proven, she said.
"Once the technology comes in, it becomes difficult
to evaluate it," she said. "Just because we
have the technology, we don't have the mandate to use
it."
The question of using technology just because it's
available will become more important as health care
providers debate the merits of technologies on the horizon,
such as genetic engineering and cloning, said Leah Curtin,
DSc(h), MS, MA, RN, FAAN, editor of CurtinCalls, an
"irreverent, fact-filled scan of nursing and health
care" based in Cincinnati, and contributor to Health
Management Technology magazine.
"We're a long way from using cloning as a therapeutic
tool," she said. "We may never come to it,
or the payoff may be so horrible, we don't want to do
it."
Sex-change operations, first applauded as a way to
help people who felt trapped in the wrong gender, "are
almost never done anymore" because the psychological
problems that often followed them were enormous, Curtin
said. "Technology can create as many problems as
it solves. A lot of it has to be evaluated. It should
be used therapeutically."
Diane Skiba, Ph.D., FAAN, associate professor and option
coordinator for health care informatics at University
of Colorado Health Sciences Center School of Nursing,
listed computerized clinical information systems as
an example of technology that hasn't come to fruition
for nurses.
The technology, which was supposed to make charting
and retrieving patient information easier, hasn't really
served its purpose, she said. "The nurses see the
documentation system as more work, but they haven't
seen the value of it."
But it's not the fault of the technology that nurses
don't have a useful system, she added. "The problem
lies in the lack of a structured nursing language that
allows us to retrieve, manipulate and make decisions
based on structured data."
Constance Berg, MBA, RN, principal of CMB Consulting
in San Francisco, said few patient information systems
have the integration and speed that nurses and physicians
require. Berg consults with nursing departments and
hospitals in selecting new or troubleshooting current
information systems, and she also works with vendors
who target the health care industry.
"We need people who understand the workload of
the nurse and the physician," she said. "And
we need people who understand the process of the workflow."
As problems like protecting privacy and accepting a
standard language are worked out, she predicts the systems
will become more useful to caregivers.
Some hospitals still buy systems with little or no
recognized input from their clinical staff, she said.
"I urge nursing and the physicians to be actively
involved in the selection process" of clinical
information systems, Berg said.
Unfortunately, Fairman said, she sees no technological
innovation in the future that will solve nursing's greatest
woes. "A device to make people appreciate nurses
and give them more pay, that would be wonderful,"
she said, laughing. "But I think the best technology
is having enough people to do what is needed for patients.
That's a technology we haven't devised."
Contact Cathryn Domrose at kaguilar@well.com
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