Psychiatric nurse
Dorothy Hill cleaned out her closet and threw away old clothes soon
after Sept. 11. "It made me feel much better," she said about
the task, which was part of her stress management scheme in the wake
of the terrorist attacks.
Hill is president
of the American Psychiatric Nurses Association, and vice president of
patient care and interim CEO at Acadia Hospital in Bangor, Maine. Nurses
are dealing with considerable anxiety and stress since the attacks,
she said, as is every other American. Many nurses, however, may be unaware
of their level of emotional distress, and thus may not be handling it
as well as they could be.
"Nurses historically
have little time to process events at the time they occur-they are too
busy taking care of others. We get focused on others' needs rather than
our own. It's crucial to take good care of one's self in order to take
care of others.
"Mind and
body cannot be separated. If your emotional health is suffering, you
will experience physical symptoms."
Medical experts
and researchers predict that an avalanche of emotional and stress-induced
problems will afflict millions of Americans in the next few months.
They expect to see individuals suffering from a gamut of stress-related
problems from migraines, sleeplessness and nightmares, to clinical cases
of post-traumatic stress disorder.
"We're seeing
more people with anxiety issues than before," said Sharon Vander
Zyl, MSN, RN, is a psychotherapist at the Center for Christian Counseling
in Madison, Wis. "I just saw a statistic noting that prescriptions
for anti-anxiety medications have jumped dramatically in the last month.
The number [of prescriptions] jumped about tenfold just in the Washington,
D.C., and New York areas."
Nurses could be
more susceptible to stress- and anxiety-induced problems because of
compassion fatigue, Vander Zyl said. "Most of us nurses have an
innate talent for empathy; that's both a blessing and a curse. It opens
us up to compassion fatigue or burnout."
She said that nurses
listen as patients, family members, friends and colleagues share their
anxiety reactions to terrorism, while still having their own emotional
responses to manage.
No one would expect
those who were directly affected by the attacks and the subsequent rescue
and recovery efforts to be untouched by the tragedy they witnessed.
However, the nation has been indirectly affected by the events, and
the emotional fallout is both immense and lasting.
"We've all
been vicariously traumatized," said Pamela Valentine, Ph.D., MSW,
researches psychological trauma at the University of Alabama at Birmingham.
"Vicarious traumatization implies that we are not direct recipients
of the trauma, but we heard about it, watched it or saw it. In doing
that, we had our own notions of safety and justice shattered.
"We enter
into empathy with the direct victims, put ourselves in their situation
and say, 'Oh, no, what if that were me?' Interestingly enough, it does
become you. What starts as empathy ends up in limiting our own ability
to deal with the trauma," Valentine said.
Health care professionals,
she said, need to stave off compassion fatigue by saying, " 'This
didn't happen to me. I'm sorry it happened to them, but it wasn't me.'
If you don't do that, you limit your ability to relate to others. You
believe you're being empathetic, but you're caught up in the trauma
yourself. Vicarious traumatization is almost like caring too much."
Two common responses
to disaster, Valentine said, are to obsess about it, or to avoid all
thoughts of it. People typically refuse to talk about it, or can't stop
talking about it. She said she has observed recent patterns of people
dealing with their emotions, noticing that they move through a fog,
still functioning, but not working at their best.
Everyone experiencing
the emotional aftereffects of terrorism has felt some degree of anxiety
and stress. Common anxiety reactions include recurring thoughts about
the event, increased fears-of flying, skyscrapers, people of other nationalities-a
sense of a loss of control over one's life, a sense of numbness or a
desire to cry unexpectedly.
These normal reactions
to a terrifying event generally resolve over the course of weeks or
months as individuals process the emotions and regain a sense of well-being
or safety. When that well-being is not re-established, the anxiety persists
and even deepens, and post-traumatic stress disorder becomes more likely.
"The length of time one has symptoms determines whether it's PTSD,
whether it interferes with sleep, concentration at work, ability to
go about the daily routine," Vander Zyl said.
Diagnosis of the
disorder, which contrary to common belief is not limited to war veterans,
includes exposure to a traumatic stressor, re-experiencing of symptoms,
avoidance of the emotions which leads to a sense of numbness, increased
arousal (feeling jittery, shaky, easily startled, irritability and impatience)
and significant impairment of functioning lasting more than one month.
The National Center
for Post Traumatic Stress Disorder, which studies the effects of the
disorder and educates professionals and the public about its prevention
and treatment, offers fact sheets about the subject. The center's research
has shown that women are more likely than men to develop the disorder,
and that acts of deliberate violence, such as terrorism and war, are
more likely to result in the disorder than natural disasters or accidents.
To manage the emotions
and effects of the recent attacks and the possibility of future violence
or war, Valentine urges health care professionals to "talk about
[your feelings] where you can be heard, to express emotions you're [suppressing].
"You have
to do something to restructure your life once your assumptions of safety
and justice have been shattered. Come up with the exact assumptions
you feel have been shattered. Anger is often what we feel safe expressing
but anger can be a cover-up, a safer way of projecting blame on someone
else. Talk about what values of yours have been trampled and increase
your self-awareness."
"Whatever
coping skills work for you, do more of them," Hill said. Take a
walk, spend time with family and friends, work less overtime, get a
massage, read a good novel-say to yourself, 'I am going to do something
for me.' "
Hill said she encourages
nurses to seek help if anxiety has not become more manageable. At Acadia
Hospital where Hill is interim CEO, "staff have made time to gather
over lunch; our chaplain is available on the units daily to talk to
patients and staff."
Vander Zyl advises
nurses to look at how they take care of themselves. "We pour out
ourselves for others, but in terms of stepping back and paying attention
to body signals, we aren't really good at it. Take time away and do
healthy stress management."
"We've had
time to share feelings in a special meeting and we're beginning to give
massages this week as a stress reliever.
"As we talk
of practice environments, safe staffing and keeping nurses in nursing,
it would be good to review what makes a good work environment and what
we can do to encourage those things in every hospital and every work
environment where nurses practice," Hill said.