Psychiatric nurse Dorothy Hill cleaned out her closet and threw
away old clothes soon after Sept. 11. "It made me feel much
better," she said about the task, which was part of her stress
management scheme in the wake of the terrorist attacks.
Hill is president
of the American Psychiatric Nurses Association, and vice president
of patient care and interim CEO at Acadia Hospital in Bangor,
Maine. Nurses are dealing with considerable anxiety and stress
since the attacks, she said, as is every other American. Many
nurses, however, may be unaware of their level of emotional distress,
and thus may not be handling it as well as they could be.
"Nurses
historically have little time to process events at the time they
occur-they are too busy taking care of others. We get focused
on others' needs rather than our own. It's crucial to take good
care of one's self in order to take care of others.
"Mind
and body cannot be separated. If your emotional health is suffering,
you will experience physical symptoms."
Medical experts
and researchers predict that an avalanche of emotional and stress-induced
problems will afflict millions of Americans in the next few months.
They expect to see individuals suffering from a gamut of stress-related
problems from migraines, sleeplessness and nightmares, to clinical
cases of post-traumatic stress disorder.
"We're
seeing more people with anxiety issues than before," said
Sharon Vander Zyl, MSN, RN, is a psychotherapist at the Center
for Christian Counseling in Madison, Wis. "I just saw a statistic
noting that prescriptions for anti-anxiety medications have jumped
dramatically in the last month. The number [of prescriptions]
jumped about tenfold just in the Washington, D.C., and New York
areas."
Nurses could
be more susceptible to stress- and anxiety-induced problems because
of compassion fatigue, Vander Zyl said. "Most of us nurses
have an innate talent for empathy; that's both a blessing and
a curse. It opens us up to compassion fatigue or burnout."
She said that
nurses listen as patients, family members, friends and colleagues
share their anxiety reactions to terrorism, while still having
their own emotional responses to manage.
No one would
expect those who were directly affected by the attacks and the
subsequent rescue and recovery efforts to be untouched by the
tragedy they witnessed. However, the nation has been indirectly
affected by the events, and the emotional fallout is both immense
and lasting.
"We've
all been vicariously traumatized," said Pamela Valentine,
Ph.D., MSW, researches psychological trauma at the University
of Alabama at Birmingham. "Vicarious traumatization implies
that we are not direct recipients of the trauma, but we heard
about it, watched it or saw it. In doing that, we had our own
notions of safety and justice shattered.
"We enter
into empathy with the direct victims, put ourselves in their situation
and say, 'Oh, no, what if that were me?' Interestingly enough,
it does become you. What starts as empathy ends up in limiting
our own ability to deal with the trauma," Valentine said.
Health care
professionals, she said, need to stave off compassion fatigue
by saying, " 'This didn't happen to me. I'm sorry it happened
to them, but it wasn't me.' If you don't do that, you limit your
ability to relate to others. You believe you're being empathetic,
but you're caught up in the trauma yourself. Vicarious traumatization
is almost like caring too much."
Two common
responses to disaster, Valentine said, are to obsess about it,
or to avoid all thoughts of it. People typically refuse to talk
about it, or can't stop talking about it. She said she has observed
recent patterns of people dealing with their emotions, noticing
that they move through a fog, still functioning, but not working
at their best.
Everyone experiencing
the emotional aftereffects of terrorism has felt some degree of
anxiety and stress. Common anxiety reactions include recurring
thoughts about the event, increased fears-of flying, skyscrapers,
people of other nationalities-a sense of a loss of control over
one's life, a sense of numbness or a desire to cry unexpectedly.
These normal
reactions to a terrifying event generally resolve over the course
of weeks or months as individuals process the emotions and regain
a sense of well-being or safety. When that well-being is not re-established,
the anxiety persists and even deepens, and post-traumatic stress
disorder becomes more likely. "The length of time one has
symptoms determines whether it's PTSD, whether it interferes with
sleep, concentration at work, ability to go about the daily routine,"
Vander Zyl said.
Diagnosis
of the disorder, which contrary to common belief is not limited
to war veterans, includes exposure to a traumatic stressor, re-experiencing
of symptoms, avoidance of the emotions which leads to a sense
of numbness, increased arousal (feeling jittery, shaky, easily
startled, irritability and impatience) and significant impairment
of functioning lasting more than one month.
The National
Center for Post Traumatic Stress Disorder, which studies the effects
of the disorder and educates professionals and the public about
its prevention and treatment, offers fact sheets about the subject.
The center's research has shown that women are more likely than
men to develop the disorder, and that acts of deliberate violence,
such as terrorism and war, are more likely to result in the disorder
than natural disasters or accidents.
To manage
the emotions and effects of the recent attacks and the possibility
of future violence or war, Valentine urges health care professionals
to "talk about [your feelings] where you can be heard, to
express emotions you're [suppressing].
"You
have to do something to restructure your life once your assumptions
of safety and justice have been shattered. Come up with the exact
assumptions you feel have been shattered. Anger is often what
we feel safe expressing but anger can be a cover-up, a safer way
of projecting blame on someone else. Talk about what values of
yours have been trampled and increase your self-awareness."
"Whatever
coping skills work for you, do more of them," Hill said.
Take a walk, spend time with family and friends, work less overtime,
get a massage, read a good novel-say to yourself, 'I am going
to do something for me.' "
Hill said
she encourages nurses to seek help if anxiety has not become more
manageable. At Acadia Hospital where Hill is interim CEO, "staff
have made time to gather over lunch; our chaplain is available
on the units daily to talk to patients and staff."
Vander Zyl
advises nurses to look at how they take care of themselves. "We
pour out ourselves for others, but in terms of stepping back and
paying attention to body signals, we aren't really good at it.
Take time away and do healthy stress management."
"We've
had time to share feelings in a special meeting and we're beginning
to give massages this week as a stress reliever.
"As we
talk of practice environments, safe staffing and keeping nurses
in nursing, it would be good to review what makes a good work
environment and what we can do to encourage those things in every
hospital and every work environment where nurses practice,"
Hill said.