Lillie Schockney, RN, is director of education and outreach for
Johns Hopkins Breast Center in Baltimore. A breast cancer survivor
herself, she has helped hundreds of women through the ordeal and
its aftermath.
But it wasn't
until she was featured in a five-part TV series, "Nurses,"
that aired last winter on the Discovery Health Channel, that her
husband understood what her job was all about. "After he
saw this documentary, he turned to me and said, 'Now I know what
you do each day,' " Schockney said.
The series
followed Johns Hopkins nurses who worked in various specialties:
pediatrics, critical care, oncology, mental health and neonatal
intensive care. It focused on nurses and their patients: nurses
working with advanced technology in the critical care and neo-natal
intensive care units; nurses coordinating medical teams; nurses
drawing up care plans; and nurses encouraging patients through
difficult cancer treatments, comforting babies hooked up to machines
and mediating family disputes. Physicians rarely were seen.
The series
has won praise from nurses, who say it shows the public what they
actually do and how much they need to know. Nursing schools are
buying copies of the series to show to students and prospective
students.
Schockney
said a number of nursing students have contacted her to find out
how they can work with breast cancer patients. "I hope that
it will inspire more people to choose this profession," she
said.
It is almost
impossible to hear Schockney's story and not feel inspired.
As a nursing
student in the 1970s, she stood frozen as a patient who had just
had a biopsy for breast cancer followed by a radical mastectomy
awoke from the anesthesia and begged her, "Tell me it isn't
gone."
"I will
remember her face for the rest of my life," Schockney said.
"She began crying and I cried, too. I had no idea how to
help that person."
It wasn't
until she was diagnosed with breast cancer herself that she understood
what her patients were going through, she said.
In the series,
she tells the camera she believes she became a cancer survivor
specifically so that she could help other women diagnosed with
breast cancer. She often answers more than 100 e-mails and phone
calls a day from women who have breast cancer.
She has guided
many through the process of choosing treatment and preparing them
for life after treatment. On her days off, she flies to speaking
engagements around the country. She has written books on cancer
survival.
Now, she is
working on ways to help survivors in the months and years after
treatment. She recently organized a breast cancer survivor retreat.
Although she tells cancer survivors it is important for them to
make time for themselves and to relax, Schockney admits she does
not practice what she preaches. She gets little sleep, she said.
She carries
in her head the images of two nurses. One has iron-gray hair,
cat-eye glasses and a menacing expression. This was the first
nurse she ever encountered, in an adult hospital ward where she
was placed after complications from a tonsillectomy. Instead of
holding and rocking a terrified child, that nurse gruffly ordered
her to stop crying. Schockney said she decided then and there
that she would be a different kind of nurse.
The second
nurse, Mikey-Schockney never knew her last name-took care of her
on a single night shift when she had her first mastectomy.
Several times,
Mikey came to her room and asked how she was. Each time Schockney
said, "Fine." The last time Mikey came in, Schockney's
visitors had left and she was alone, thinking about having cancer
and what the future might hold. When Mikey asked if she was OK,
Schockney said yes. Mikey did not leave. Instead she asked again,
"ARE you OK?"
Then she leaned
in and looked Schockney in the eye. "I started crying,"
Schockney said. "She put down the side-rail and held my hand
and let me ramble. And she cried, too."
A woman came
to the door and said sharply, "Mikey, you're late for report.
Everyone's waiting." Without turning around, Mikey answered,
"Tell them to wait. I'm with a patient."
When she addresses
nurse groups, Schockney often tells the story of Mikey and then
tells them, "Each one of you has the opportunity to be a
Mikey. If we do it well or we do it badly, we will always be remembered."
Mary O'Neill,
RN, a clinical nurse in the Johns Hopkins neonatal intensive care
unit, works with premature infants, machines and technology in
an exciting, fast-paced setting.
She works
to save babies sometimes so tiny they fit into an adult hand.
She deals with family members who often are panicked and distraught.
She sends healthy infants home with smiling parents. She holds
dying babies when the families can't get to them because she believes
no one should have to die alone.
After the
series aired, neighbors told her, "I can't believe that's
what you do."
"They
were all pretty taken aback, seeing what nurses do," O'Neill
said. "I don't think a lot of people realize that nurses
are always on the front lines. We're the eyes and the ears, 24
hours a day, seven days a week, and I think the series showed
that."
Like many
nurses, O'Neill isn't thrilled about all the aspects of her job,
including pay and benefits. "Some things haven't changed
in the 20 years I've been here," she said. For instance,
the hospital contributes $100 for nurses to attend a conference,
an amount that hasn't changed since she started, she said.
"But
that's all secondary," she said. "I enjoy doing what
I do. I like working closely with moms and families and seeing
babies go home. I feel good about myself at the end of the day
when I go home."
TV programs
such as the Discovery series, which tell the stories of nurses
such as Schockney and O'Neill, may be the best way to recruit
young people into nursing, said Donna McNeese-Smith, Ed.D., MN,
RN, assistant professor of nursing at the UCLA School of Nursing.
"What other profession could you possibly have that offers
the variety nursing does?" she asked. "Part of the problem
[with getting people into nursing] is that people see only a limited
view of the nurse."
Those who
produced the film and nursing school administrators who showed
it said it was impossible to know how many people "Nurses"
may have inspired to enter the profession.
But Melanie
Dreher, Ph.D., RN, dean of the College of Nursing at the University
of Iowa in Iowa City, said attendance was high on the Friday nights
the school showed the series to mostly freshman pre-nursing students.
"They
loved it," she said. "People were excited by it. It
was, wow, this is great, this is nursing." One student even
brought a roommate who thought he might go into nursing after
watching the series.
Although Dreher
liked the part of the series she saw and thought it captured the
excitement of acute care nursing, she thought it didn't fully
depict the profession's long-term career potential. "Some
of the leadership things nurses are doing," she said, "like
nurses in the legislature."
Even those
who made the series were surprised and impressed by the scope
of the nurses' work. "It seemed like one of the obvious areas
in health care for stories that hadn't really been told,"
said Claire Vande Polder, executive producer of "Nurses."
"I was surprised to find out what key players nurses are
in a patient's life."
One associate
producer, "a really hard-core production person," Vande
Polder said, was especially moved by what she saw. She told Vande
Polder, "If I did it again, I would become a nurse."
Nurses and
nursing schools around the country are hoping others will have
the same reaction.