As any parent
will tell you, quality and proximity top the list in the search
for child care. It’s no different for Angie Buckmeier, RN, program
coordinator for cranial facial services at Medical City Dallas
Hospital.
As a mother
of two boys, a 6-year-old and a 4-month-old, Buckmeier wants a
center that can provide infant care and still cater to her older
son’s needs. She also would like it to be a little closer to home
than the one they’re enrolled at now.
"I found
a day care close by [to the hospital] that I was using, but the
quality of care was not what I wanted," she said. "The
day care I’m using now, the quality is good, but it’s 20 minutes
away. It’s out of my way."
Buckmeier’s
long commutes will end soon. In January, Medical City announced
a deal with Children’s Choice Learning Centers Inc. to build a
24-hour, seven-day-a-week on-site child care center for employees’
children. When the center began to accept applications in March,
Buckmeier was ninth in line.
"I’m
excited. Mommy will be right next door," Buckmeier said.
"It’s very reassuring."
Child care
has become an important recruiting tool as hospitals across the
nation face a nursing shortage. The goal? To keep parents in the
workforce. A growing number of on-site childcare centers assure
nurses they can work without worry and with their child just a
few steps away.
Vital
issue
"I
would say [child care] is a big issue for nurses," said Lea
Acord, Ph.D., RN, dean of the College of Nursing at Montana State
University in Bozeman. "It’s still predominantly a female
profession, and because women are still the primary caregivers,
you find a need in the workplace to support and take care of the
kids."
Medical City
is not alone in addressing the issue. St. Mary’s Medical Center
in Evansville, Ind., and Marian Medical Center in Santa Maria,
Calif., have on-site childcare programs more than 10 years old,
while other hospitals provide day care subsidies.
Still, Medical
City offers a different approach. While the childcare center,
scheduled to open in August or September, will be built on hospital
land, Medical City will not run it.
That’s up
to Children’s Choice, a company that specializes in nontraditional
child care that will build and staff the center. In return, Medical
City guarantees that it will fill 300 slots with children aged
6 weeks to 12 years old.
Round-the-clock
care
Children’s
Choice already boasts day care centers in several casinos, such
as one in Las Vegas that the Medical City staff visited. The organization’s
biggest selling point for hospitals is round-the-clock, 365-day
care, a golden opportunity for children of second- and third-shift
nurses.
"The
focus groups that we employed said that one of our greatest needs
was not being met," said Virginia Rose, Medical City vice
president for human resources and ethics and compliance officer.
"Child care is an issue for everyone ... but most definitely
for nurses."
One already-popular
feature of the center is a sick bay nurse to care for ill children,
which means parents don’t have to miss work.
"I’ve
lost a lot of money to sick days," said Geoffrey Skipper,
an RN in the telemetry department. "I’m satisfied that this
is filling a niche."
Irregular
shifts, long hours and young children can be a difficult combination.
Shelley Ziebell, RN, clinical manager of the emergency department
at St. Mary’s, said she’s considered other jobs, but none that
can match St. Mary’s in-house child care.
"One
thing I never have to worry about is if my children are being
taken care of," the mother of two said. "At work, things
are going on in this department that I have to keep my mind on.
I never worry about my kids—I know they are being taken care of,
and I can always call if I have a question."
At Marian
Medical Center, children’s center director Paula VanGalio has
a staff of 17 to look after 52 children. She said most of the
hospital parents are nurses.
"We have
an advantage [over other day care centers]," VanGalio said.
"We have a lot of support services from the hospital. We
have dietitians, hospital linen service, payroll, a budget process
that’s not just on a sheet of yellow paper. It’s been an advantage
to be in a corporate setting. It’s an advantage for the children."
On-site day
care centers are not a good fit everywhere, but hospitals still
want to retain nurses by offering childcare options. Such is the
case at Minnesota’s St. Cloud Hospital.
When the outside
company that ran the hospital’s on-site center shut down, administrators
worried that they could not provide a program of similar quality.
Now, St. Cloud employees receive subsidies to use at predetermined,
area childcare programs.
Sunrise Hospital
and Medical Center in Las Vegas uses a comparable system.
"We have
a subsidy program available to all employees, and nurses make
up a big part of those who use the subsidy," said Ann Lynch,
Sunrise vice president of marketing and public relations. "Las
Vegas is very spread out, and many nurses don’t live right around
the hospital. Just getting to work takes 30 minutes, so we don’t
have just one day care program where [employees] can use the subsidy."
Still, if
Medical City nurses are any indication, on-site centers are a
terrific retention tool.
"When
I first came to the hospital, I asked [about on-site day care]
and was told it was a possibility," Skipper said. "I
was surprised and very glad that they actually did it."
If employers
are interested in combating the nursing shortage, Acord thinks
on-site centers are a good start.
"If employers
are smart, what they’ll do is ask nurses what makes them want
to work somewhere," she said. "They’ll find nurses put
child care at the top."