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Just
after the holidays last year, nurses in the operating room at Houston’s
Texas Orthopedic Hospital had reached a breaking point. They were
snapping at each other, criticizing each other, driving each other
crazy.
The
nurses diagnosed themselves with a case of classic burnout. To salvage
their "extended family," Kathleen Nastally, RN, said,
they decided to meet with a family therapist.
In
those meetings away from the hospital nine nurses
talked about relaxation techniques, aromatherapy, holistic medicine
and stress management. They learned to deal with anger and how to
communicate with each other. They found hobbies or interests outside
of work. They began trying to eat right, get enough sleep, exercise.
They learned to say no. They learned to find time in their schedules
to do things they enjoyed.
"Nurses
tend to take on everybody else’s problems," Nastally said.
"But in the process, we forget to take care of ourselves."
That
paradox, common among working women in general, seems especially
true of nurses. Although some studies of nurses’ health show they
are slightly more health conscious than the general population,
many nurses say they are too busy working and caring for families
to practice healthy habits. Instead, they grab meals at fast-food
restaurants or from vending machines. They lie awake, worrying about
work or get up early to take care of the children. They collapse
in front of the television when they have free time. As a result,
they have little resistance to dealing with stress at work or at
home.
Greater
workloads, shorter hospital stays and sicker patients have recently
put even more stress on nurses and other hospital workers, said
JoAnne Herman, Ph.D., RN, an associate professor of nursing at the
University of South Carolina, College of Nursing. Herman, a certified
stress management educator, offers stress-reduction classes for
nurses. Although nurses cannot always manage to control stress at
work, she said, they can increase their tolerance for it by taking
care of themselves.
Nurses
who do care for themselves are amazed at the results. They talk
about achieving balance, about rounding out their lives.
"It’s
made me a calmer, saner person," said Ted Bush, RN, who works
with AIDS patients in the University of California, San Francisco’s
Positive Health Program at San Francisco General Hospital Medical
Center. Bush recharges himself by meditating and working in his
garden in Oakland. By taking a few moments to breathe, to let go,
Bush finds he is better able to care for his patients.
Instead
of snapping at each other, the nurses in Nastally’s group now support
each other reminding each other to eat right and stay on
their exercise routines.
A
main cause of stress is feeling out of control, Herman said. Hospital
administrators can help relieve some stress on nurses by allowing
them control whenever possible, said Debra Mills, MSN, assistant
teaching professor at Brigham Young University in Salt Lake City.
Nurses may feel they have more control if they think those they
work for are listening to them and showing appreciation, she said.
But in the end, Mills said, nurses have to decide to take care of
themselves.
Nurses
who have made that decision offer these suggestions:
Fit
in fitness
Nastally,
a mother of two daughters, had stopped going to the gym. She hadn’t
a moment to spare between work, picking up her children, taking
them to karate lessons and home for dinner. Desperate for exercise,
she started a kickboxing class at her girls’ karate school. She
found herself wrapped up in the sport, taking out the days’ frustrations
by kicking and punching bags. She earned a black belt. She’s gone
from three push-ups a session to 40. Now, she teaches cardiofitness
kickboxing while her husband picks up the girls and fixes dinner.
Kickboxing
lets her exercise without sacrificing family time, she said. The
girls watch her and say, "Hey, mom’s doing it, too."
Set
limits
About
six years ago, Sharon Lee, MSBA, RN, a nurse supervisor, was "spiraling
out of control." Lee, vice president for nursing and patient
care services at Boise, Idaho’s St. Luke’s Regional Medical Center,
was tense and irritable at work and felt that everyone around her
was, too. She couldn’t do much about her co-workers, she said, but
she could do something about herself. Among other things, she stopped
taking appointments before 8 a.m. so that she’d have time to visit
the gym.
She
was surprised by the reaction of her co-workers. Instead of resenting
her decision to work less, they began to follow her example. They
told her, "You gave us permission" to set limits that
allowed them to care for themselves, she said.
Make
time for yourself
Nastally
suggests nurses surround themselves with "things that make
you happy clip meditations up in your locker, aromatherapy
in your car, relaxation tapes to and from work."
When
Mills has students she thinks are under pressure, she sometimes
assigns them to go to a movie.
Bush
grants himself quick retreats by lighting incense at shrines in
his garden and concentrating on a person who has died sometimes
a patient, sometimes a relative or friend letting the memories
nurture him.
Don’t
beat yourself up
Taking
care of yourself, like taking care of others, is work, Herman said.
"You have to practice." You can’t expect to be perfect,
either.
Nastally,
who once drank two six-packs of Coca-Cola a day, now is happy when
she keeps it to four cans. Lee still gets by on five or six hours
sleep, although she knows she should be getting at least seven.
Both said it’s easy to fall back into old, bad habits eating
junk food or skipping exercise but they keep trying.
"This
is not something that you do once and it’s going to solve your problems,"
Lee said.
Feed
your soul
Some
nurses hike in the mountains, go on retreats, make dollhouses or
quilts. After years of immersion in a science-based career, Hopkins
Stanley, MS, RN, was thrilled to find a hobby that let him explore
his artistic side. Stanley, a clinical nurse specialist for San
Francisco General’s Positive Health Program, started glassblowing
about 1½ years ago.
Stanley
has converted the basement of his San Francisco home into a small
glassworks. He creates vases, goblets, holiday ornaments. Glassblowing
requires his complete concentration, Stanley said. He can’t think
about work or anything else when he is transforming a glob of molten
glass into a work of art.
Ask
yourself why
About
10 years ago, Bush was working 10- and 12-hour shifts in the operating
room of a large Manhattan hospital. Although exhausted, he thought
he liked the excitement and fast pace. But after he began working
weekends caring for people with AIDS, he realized how much he enjoyed
building relationships with patients.
"A
whole new set of goals happened," he said. He moved to San
Francisco to work on an AIDS research project. While visiting a
patient in a Zen Buddhist hospice center, he was introduced to meditation,
which now helps him in everything from dealing with work tension
to sleeping.
In
rethinking his career, Bush believes he opened a path to taking
care of himself as well as his patients. Instead of being burned
out at 51, he feels the opposite, he said. "I’m looking forward
to how I could be a nurse in retirement."
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