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HMOs pledge
to clean up their act



Wire Services
July 19, 2000

 

 
 

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National Institute for Health Care Management

 
 

Washington. The nation's top health insurers said yesterday that they would combine resources to stop the paperwork hassles that have become the notorious trademark of HMOs.

More than 20 health insurance companies, including Cigna Corp. and Aetna Inc., said they would standardize their paperwork and procedures, with the goal of providing a standard grid of benefits in the next year that will make it easier for consumers to compare plans during enrollment.

But skeptics said the announcement is nothing more than an effort by the HMOs to fend off federal legislation that would give consumers the power to sue for inadequate health care.

A spokesman for one of the HMOs in the new partnership, which collectively represents about 100 million Americans, said the move was "not a public relations exercise and is in no way focused on activities in Washington."

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