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These days, taking care of business means taking care of workers

 
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By Anne Federwisch, OTR
Photo: Photodisc
October 18, 1999

Workplace wellness programs are growing up. While less progressive companies still equate a box of Band-Aids and a colorful back-safety poster with health promotion, others have pumped up their offerings with on-site fitness centers, timely wellness information, and health screenings. This quiet evolution translates into decreased healthcare costs and increased productivity for the companies, increased satisfaction for employees, and more opportunities for market-savvy clinicians.

In recent years, companies have shifted their emphasis from minimizing time lost in the workplace due to disability and disease to improving employees’ health and well-being overall, said certified occupational health nurse specialist Deborah DiBenedetto, MBA, RN, president of the American Association of Occupational Health Nurses (AAOHN). “It’s not necessarily a new role, but it’s a role that’s being redefined by management today,” she said

Health equals savings

In many case, the catalyst for this change of focus is the bottom line. “The literature suggests that a fit work force is more productive and less likely to use healthcare services,” said Allen Wicken, MS, PT, associate director of practice for the American Physical Therapy Association.

Companies are taking heed. According to a survey by Hewitt Associates, a global management consulting firm, 93 percent of companies offered some sort of wellness program in 1998, up from 76 percent in 1992. The numbers include companies with nothing more than a healthcare information bulletin board to ones with gyms, massage rooms, yoga classes, and on-site health screenings.

“More organizations are looking at it [workplace wellness] not as a frill, but as something tangible that can be looked at on the bottom line,” said certified occupational health nurse specialist Beverley D. Tobias, MBA, RN, chair of the professional affairs committee for AAOHN. Tobias is also director of environmental health for Solectron Corp. in Milpitas, Calif. —a provider of electronics manufacturing services to equipment manufacturers—and an assistant professor of nursing at the University of California, San Francisco.

The bite out of the bottom line could be significant, researchers at the Mayo Clinic found. Seventy percent of illness is related to health habits, and therefore theoretically preventable. In a review of studies on workplace practices, Mayo investigators found that health promotion efforts save companies money by lowering absenteeism, decreasing workers compensation and disability expenses, reducing healthcare costs of high-risk employees through better chronic care management, and increased productivity.

Stretch breaks included

Providing a preventive approach to health care is part of the motivation behind the wellness program at Oracle Corp., a software company in Redwood Shores, Calif., said Elisabeth Arslaner, director of corporate services. Other key factors include retaining staff and helping them balance work, play, and family. The company has 43,000 employees worldwide, 8,000 of whom work in and around Redwood Shores.

Central to the program is Club Oracle, the company’s 40,000-square-foot fitness center with a full-sized pool, regulation-sized basketball court, two full floors of cardiovascular equipment, an outdoor volleyball court, aerobics rooms, massage rooms, and even several “beauty treatment” rooms.

“Wellness has so much more to do with your life than just cardiovascular,” Arslaner said. “Our program consists of things like smoking cessation or weight-loss programs, along with dance, yoga, and prenatal classes, and a wellness fair.” The company also provides a monthly newsletter, health lectures, and family fun days.
Arslaner said that Club Oracle and related wellness programs have contributed significantly to a 33 percent decrease in workers compensation claims since last year and a continuing decrease in employee turnover.

It isn’t just the large companies that are making wellness programs a perk. Inprise, a software company in Scotts Valley, Calif., contracts with Cornerstone Fitness to provide its 400 employees with a comprehensive wellness and health promotion program. David Lewis, managing director of Cornerstone Fitness, said the program concentrates on fitness, recreation, healthcare self-awareness, stress management, and nutrition. The on-site fitness center has cardiovascular strength equipment, aerobics classes, a full-size indoor basketball gymnasium, racquetball and squash courts, two tennis courts, a 25-yard pool, and a multipurpose softball and soccer field.

Employees not only value the program, they use it, Lewis said. Seventy to eighty percent of workers participate in the various programs, much higher than the industry standard of 30 percent. “Having an on-site fitness center is a tremendous benefit,” wrote one employee on an evaluation. “The convenience facilitates achieving a more balanced lifestyle and allows me to return to work recharged.”

Carving a niche

The explosion of workplace wellness programs means more opportunities for health professionals interested in the prevention side of the healthcare spectrum. But clinicians are likely to face competition from fellow health professionals as well as from people in the burgeoning fitness industry. Many wellness programs, including the ones at Oracle and Inprise, operate without any nurses on staff.

One way for nurses to let companies know what they have to offer is by providing seminars for employees on a contract basis. “We’re always looking for health professionals—whether they are nurses, physical therapists, or doctors—to come in and be guest speakers,” Lewis said.

But DiBenedetto doesn’t believe nurses are getting edged out of the workplace wellness market. “What’s key is that we all work together as part of a team in terms of the healthcare continuum to help individuals reach their highest level of health and productivity,” she said.