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With National Nurses Week just barely behind us, it
is interesting to reflect on the state of the profession
and all of the activities under way to generate new
solutions to improve our workplaces. I had the opportunity
to visit a number of hospitals during the past few weeks,
and I am so energized by what I saw and heard that nurses
are doing.
In one facility, the nursing practice council-a staff
nurse group focused on clinical practice issues-had
just completed an extensive redesign of the nurse technician
role. In addition to the new job design, the group also
revamped the training processes so that nurses could
be confident that technicians had the requisite skills
to ensure good patient care.
In another facility, the nursing staff was leading
the implementation of new customer service initiatives
with aggressive targets set to significantly improve
the patient experience in their health system. At the
heart of this effort was a genuine commitment by the
organization to showcase the excellent nursing care
provided by their professionals. And at yet another
hospital, nurses were planning the redesign of patient
flow from the emergency room through all levels of care,
concluding with discharge. Their efforts are focused
on eliminating the bottlenecks for patients and ultimately
increasing the capacity of the facility to accept more
patients.
What is so reassuring about all of this is that undoubtedly
thousands of similar efforts are going on in health
care today. Nurses have stepped up to provide the leadership
and know-how to make changes that will support better
patient care and, at the same time, ensure improvements
in nurses' work life. I think that by National Nurses
Week in 2003, we will be looking back on a year filled
with significant progress and a feeling of accomplishment
that our profession is increasingly attractive as a
career.
The challenge for all of us is to make sure we stay
involved in initiatives as they are organized in our
facilities. Volunteer to be a part of the teams that
are working on complex problems. Keep your peers informed
about the progress being made. Support administrative
efforts to make changes and be seen as part of the solution.
And stay involved with the professional organizations
that affect your practice. One way to do that is to
write articles about your successes so that others can
benefit from what you have discovered. Another way is
to attend meetings of your specialty groups and share
ideas with colleagues. The more we work with others
to disseminate our findings and learning, the better
off we will be.
So, for me, nursing right now feels energizing, with
enormous momentum coming from many sources and directions.
It feels less insular, as we are more open to help from
others who are committed to our vitality. I am sure
that we will seize the moment in our own way and contribute
to the changes that need to be made.
Discuss this and other topics with your colleagues
at www.nurseweek.com/rnvillage.
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