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It has been said that in music, the spaces between
the notes are just as important as the notes themselves.
As most of us have discovered, there are no books that
teach about the "spaces" that contribute to
a successful nursing career. For that, we need mentors.
Mentors come in many forms. Sometimes, they are older;
sometimes, younger. Sometimes, they are more experienced;
sometimes, they are neophytes who offer a different
view of the world. Some mentors offer soft encouragement,
while others jump-start your heart with inspiration.
While the styles and situations of mentoring can differ,
some common traits are shared by successful mentors:
- Empathy: Being a mentor often means listening
and empathizing-letting the mentee work out the solution
by talking the problem through. As a mentor, you need
to be able to see the situation as the mentee sees
it before you can offer wisdom and insight.
- Honesty: Good mentors develop the art of
constructive criticism so that the mentee understands
that the criticism isn't personal. Like continuous
quality improvement, mentoring requires seeing what's
not working as well as what is.
- Patience: Mentoring is a commitment to a
long-term relationship, not a quick fix for today's
latest problem. It is working with people until they
internalize processes and information and learn to
see beyond their knowledge and experience horizons-not
jumping in just long enough to tell them the answers.
- Selfless sharing coupled with a genuine desire to
help someone else succeed: You can't become a mentor
because you want to look good or because you want
someone to look up to you. The basis must be a commitment
to let others learn from your knowledge and experience
without expecting them to become clones of you. Good
mentoring is often done in the background without
fanfare or hype. The reward for the mentor is the
success and thanks of the mentee and the internal
knowledge that you have made a valuable contribution
to a person's life and to our profession.
I and many other nurses would not be where we are today
or had many of the best experiences of our careers had
it not been for our mentors. My first mentor in my professional
life was a hospital administrator, Jon Baker, who took
me under his wing and taught me the basics of management
and, by example, how to lead people and help them develop
their full potential. This experience occurred early
in my career and it wasn't until many years later that
I realized what a special gift I'd been given.
I received yet another gift when I went to work 20
years ago for Kathie Vestal, our new Midwest/Great Lakes
editor at NURSEWEEK, who became my mentor for the next
part of my career. While Jon had been the patient teacher,
Kathie was the dynamic force who persuaded, encouraged,
facilitated and counseled me through completing my educational
journey, leading a national nursing organization and
moving into senior management.
My nursing education gave me the ingredients to make
a cake, but I needed Jon to mix the ingredients in the
right proportions and Kathie to help with the icing
for the cake to be complete. If you haven't been fortunate
enough to have a mentor, seek one (or more) out. There
is no bigger compliment that you can give than asking
someone to be your mentor.
If you've never been a mentor, find someone you can
help and offer your time and commitment. That person
will benefit and you will benefit, as will the nursing
profession and, ultimately, our patients. From personal
experience, I can tell you that there is little I have
ever done in my career that has surpassed the feeling
of watching someone I mentored succeed and then go on
to mentor others.
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