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When you turn
around and look back at the many changes in health care in the last
two decades, I suspect it is the med/surg nurse who can tell you,
in the most dramatic terms, how they have affected the care of patients
for the good, as well as for the bad.
While no one
in nursing has escaped the earthshaking changes that DRGs, managed
care and patient care restructuring have wrought, the epicenter
clearly occurred within the med/surg units of our inpatient hospitals.
That is where the greatest changes in length of stay, patient acuity
and technology rapidly transformed the care of patients. Unfortunately,
it is also where the cost-focused "redesign" consultants
aimed their guns most often.
These sweeping
changes in care (both good and bad) are also what made med/surg
nurses specialists in their own right. Increasingly, med/surg care
has become subspecialized and tailored to meet the needs of specific
patient populations. Regardless of care setting, many of these patients
have lifelong chronic diseases that will be managed by an experienced,
specialized med/surg nurse. As more care has moved into the community,
it is the nurses with strong med/surg backgrounds who are in demand
and worth their weight in gold.
Most hospital
nursing leaders agree that it is the med/surg nurse who has the
toughest job today. This is the area where the most diverse knowledge
and skill expectations exist, where the pace of care has accelerated
beyond what anyone expected and where a relentless workload allows
for little or no pause. Amazingly, this is the environment that
the majority of our new graduates first experience. It is also where
the pressures for improving quality and service tend to be emphasized,
yet needed infrastructure and resources can be lacking.
When it comes
to historical hospital capital investments, we all know that resources
far more often have been directed toward the specialist and his/her
new high-tech toy than for basic IV poles, wheelchairs, electric
beds or computerized documentation for a med/surg unit. In my assessment,
a demonstrated commitment of resources for nursing care in these
areas has been a good indicator of a hospital's real priorities.
Physician colleagues have confirmed that they, too, can measure
a hospital by the quality of the nursing care on the general medical
and surgical units.
I predict that
our med/surg colleagues are in for some long overdue positive attention.
As everyone rushes to address the issues of work environment, staff
retention, staffing resources, patient workload and support infrastructure,
it is certain that med/surg nursing will be central to the ultimate
solutions. Savvy employers already are turning their attention (and
resources) to their med/surg nurses and patient care environment
as the keys to larger organizational issues and challenges.
For example,
med/surg is clearly where the core issues around the staffing debate
(aka staffing ratios) need to be focused. All you have to do is
look at the diverse med/surg staffing ratios reported by California
hospitals.
While I am not
a proponent of staffing ratios, it is a sorely misinformed person
who would suggest that the care requirements of healthy postpartum
moms justify a staffing ratio that exceeds that for complex and
unstable med/surg patients. It has never been a truer statement
that if you can work med/surg, you can handle anything. Yes, there
is reason that some specialty nurses resist floating to med/surg.
Perhaps the
greatest recognition in the nursing profession in the last decade
is that med/surg nursing and its many varied subcomponents are deservedly
true specialties in their own right.
What
do you think?
Email us at
editor@nurseweek.com
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